Friday - last edited Friday
I just got my 65xd750 4k TV 2 days ago.
I updated it to the latest firmware.
I was watching TV and suddenly, it show Blank screen. The red light is blinking 6 times. No response from the Remote.
I have to unplug the power to reboot it.
Then, it will go Blank again after 15 min.
What is the problem?
Is there a fix for this?
If not, I may return it!!!
Welcome and thank you for considering the SONY Community!
We're sorry to hear about what happened. Are there connected devices to the tv such as a cable box or a bluray player?
Other connected external devices may cause an issue on the TV. To fix this, follow the steps below.
NOTE: Make sure that the light indicator is not blinking. If the indicator is not blinking the TV is not experiencing any issues.
NOTE: If the light indicator of the TV starts blinking after a certain device is connected, check the device as it may be causing the issue on the TV.
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Thanks for the reply.
I don't have anything connected to TV other than the Ethernet cable. (No usb, no hdmi, no av cable, no antenna cable)
Before the screen goes black, it will flicker for couple of seconds...
Now, I put a fan at the back of TV. (the TV is NOT enclosed)
It seems to be working a bit better... I may get the shutdown less frequent!!!
Look like a heating issue on the backlight circuit???