Skip to the end of navigation

Welcome to the Community!

4K Ultra HD TV

Showing results for 
Search instead for 
Do you mean 
Reply
Moderator
Posts: 3,988
Registered: ‎10-20-2014
Message 11 of 13 (177 Views)

Re: Error messages 'Undortunately DirectSettings has stopped

Hi Melonboy,

 

Welcome and thank you for considering SONY Community!

 

Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/
>Joffrey

 



If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 1
Registered: ‎07-13-2017
Message 12 of 13 (131 Views)

Re: Error messages 'Undortunately DirectSettings has stopped

Bought a Smiley Frustratedony XBR 55X 850d -
Worse tv I've ever bought and it's all in the software. It has always been slow to respond and I guess a software update happened and now i get these ****** warning ALL THE TIME - "unfortunatel, interactiveTvPlatform has stopped" and the program guide. Pops up ALL THE TIME
Highlighted
Moderator
Posts: 3,988
Registered: ‎10-20-2014
Message 13 of 13 (70 Views)

Re: Error messages 'Undortunately DirectSettings has stopped

Hi Seventyx70,

 

Welcome and thank you for considering SONY Community!

 

Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to me via Private Message(PM) so we can further assist you.

 

Thanks,
>Joffrey

 

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook