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Enthusiast
Posts: 5
Registered: ‎05-15-2017
Message 11 of 31 (485 Views)

Re: FMP-X10 Netflix 4K App Crashes

I am having the same issue. Updated the software and try to watch a movie or show on the Netflix app and it crashes as soon as it hits 99%. 

 

Amazon app works fine.

 

 

Enthusiast
Posts: 5
Registered: ‎05-15-2017
Message 12 of 31 (430 Views)

Re: FMP-X10 Netflix 4K App Crashes

That solution did not work. You guys need to fix the software!!!!

Expert
Posts: 314
Registered: ‎08-08-2013
Message 13 of 31 (394 Views)

Re: FMP-X10 Netflix 4K App Crashes

From 5-19-17 conversation:

 

According to Sony "upper-level" 4K support, they are now aware there is a problem with the FMP X10's Netflix application.  

 

Sony phone rep said that they couldn't give me a date or time-frame when they, and Netflix would get it ironed out.  On the optimism scale, that rates a solid 35%

 

ugh

Enthusiast
Posts: 5
Registered: ‎05-15-2017
Message 14 of 31 (385 Views)

Re: FMP-X10 Netflix 4K App Crashes

I just bought a Roku Premier for $50 yesterday. Don't need the FMP-X10 anymore.

Enthusiast
Posts: 3
Registered: ‎09-13-2014
Message 15 of 31 (307 Views)

Re: FMP-X10 Netflix 4K App Crashes

 It happens to me as well, I found a workaround but it's really painful. You need to sign out of Netflix in signing back again every time you want to watch anything from Netflix. 

Expert
Posts: 314
Registered: ‎08-08-2013
Message 16 of 31 (296 Views)

Re: FMP-X10 Netflix 4K App Crashes

Sometimes that works, most times, it doesn't.  

 

 

 

 

 

 

Rookie
Posts: 1
Registered: ‎06-03-2017
Message 17 of 31 (275 Views)

Re: FMP-X10 Netflix 4K App Crashes

I'm having the same issue. Verified my software is on the latest version (pkg2.071aaq) and I tried logging out and logging back into my Netflix account. No joy. 3 seconds after I begin to play a video it shuts down. I'm on a silver Ip fiber connection and my device is hard wired into the switch. I have 300+ Mbps down. This happens for 4k and non 4k content
Expert
Posts: 314
Registered: ‎08-08-2013
Message 18 of 31 (216 Views)

Re: FMP-X10 Netflix 4K App Crashes

[ Edited ]

Spoke to 4K support, 6/9/17.  There is still no solution.  

Enthusiast
Posts: 5
Registered: ‎05-15-2017
Message 19 of 31 (211 Views)

Re: FMP-X10 Netflix 4K App Crashes

The solution is to throw it away and buy a Roku 4K player for $50.
Expert
Posts: 314
Registered: ‎08-08-2013
Message 20 of 31 (186 Views)

Re: FMP-X10 Netflix 4K App Crashes

Sony broke it, Sony needs to correct it.

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