Skip to the end of navigation

Welcome to the Community!

4K Ultra HD TV

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Specialist
Posts: 20
Registered: ‎12-17-2016
Message 1 of 4 (1,639 Views)

HDR Brightness x850d

I'm hoping that I just have things setup wrong but I really would ilke to increase the brightness of my HDR on my Sony x850d. I'm trying to watch The Defenders on Netflix and as soon as the show starts I see a very noticeable step down brightness. Granted, I probably like it to bright but during the dark scenes it's very difficult to tell who is who, or what is going on at all.

 

Is there some setting in the Action Menu (or elsewhere) that I can use to punch it up a bit?

 

Thanks

Moderator
Posts: 4,655
Registered: ‎03-12-2015
Message 2 of 4 (1,571 Views)

Re: HDR Brightness x850d

 

Hi, Bdobson

 

Welcome to Sony Community! 

 

Try to change the brightness settings by following the steps below: 

 

Press the ACTION MENU button, select [Picture adjustments] — [Advanced settings], and adjust [Brightness] or [Contrast]. Check here for other details: http://helpguide.sony.net/tv/cusltn1/v1/en-003/08-02_05.html

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

Specialist
Posts: 20
Registered: ‎12-17-2016
Message 3 of 4 (1,557 Views)

Re: HDR Brightness x850d

Unfortunately that's already been done. This is, at least in my case specifically a problem with Netflix and HDR. The picture is just fine and then the moment the television switches to HDR mode it's like a gray film comes down over everything. I've had to resort to watching The Defenders through my Apple TV not in 4K.

 

I did chat with Netflix who said it was a Sony issue, I chatted with Sony who said its  Netflix issue. 

Moderator
Posts: 1,611
Registered: ‎11-04-2016
Message 4 of 4 (1,528 Views)

Re: HDR Brightness x850d

Hi Bdobson,

 

Welcome to the SONY Community!

 

We are sorry for any inconvenience this may have caused. In addition to the steps you've performed, we recommend following the steps below.

 

While the 4K HDR movie title is playing, press Action menu button, scroll down to Advanced settings and set the following settings:

  • Brightness tab:
    • Black adjust: High
    • Advanced contrast enhancer: High
  • Color tab:
    • Color: 60
    • Color temp: Cool
  • Clarity tab:
    • Sharpness: 75
    • Reality creation: Auto
    • Random noise reduction: Auto
    • Digital noise reduction: Auto
  • Motion tab:
    • Motion flow: Custom
    • Clearness: min

 

To View 4K (50p/60p) or HDR Videos on an Android™ TV

  • It is necessary that your TV has the latest software installed.
  • Connect your TV to a 4K or an HDR device using a high quality, high-speed HDMI® cable.

 

 

View 4K or HDR videos at 18Gbps

  1. Use an HDMI cable that supports 18Gbps to connect the source device to your TV.
  2. On the supplied IR remote control, press the HOME button.
  3. Under the Settings category, select Settings.
  4. Under the TV category, select External inputs.
  5. Select HDMI signal format.
  6. Select Enhanced format.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook