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Moderator
Posts: 151
Registered: ‎04-04-2017
Message 11 of 12 (314 Views)

Re: How To Perform A Factory Reset On Your Sony® 4K HDTV

 

Hi Chopedogg,

 

Welcome to Sony Community!

 

We are sorry to hear this issue with your unit. Did you check the power connections of your television?
You can check the troubleshooting steps from this link to isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/75501.

 

Regards,
-Jay

 

If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 1
Registered: ‎10-05-2017
Message 12 of 12 (186 Views)

Re: How To Perform A Factory Reset On Your Sony® 4K HDTV

Sony must have done an auto update or in your case an auto stop working

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