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Enthusiast
Posts: 3
Registered: ‎07-08-2017
Message 1 of 8 (1,796 Views)

How to disable Google streaming channel starting when television is turned on

Hello

 

Since the last update (21 June 2017) google streaming channels start whenever I turn the television on, instead of going to the home menu.

 

How can I get the TV remain on the same input it was using or go straight to the home menu whenever the television is turned on?

 

Regards

 

K

Moderator
Posts: 1,269
Registered: ‎10-20-2015
Message 2 of 8 (1,756 Views)

Re: How to disable Google streaming channel starting when television is turned on

Hi KingsleyM,

 

Welcome and thank you for considering SONY Community!

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

I hope it helps.

 

 

Regards,

^Ron

Enthusiast
Posts: 9
Registered: ‎07-14-2017
Message 3 of 8 (1,709 Views)

Re: How to disable Google streaming channel starting when television is turned on

In the setting menu there is a 'channels' section. I'm not in front of my TV right now, so I can't give you an exact walkthrough, but if you remove everything Google from that section it should stop doing that. Also remove it as a source in the quick access bar. My TV was playing trailers as soon as I turned it on - some of them not entirely appropriate for my small son - and this tweak disabled that as well.

Enthusiast
Posts: 3
Registered: ‎07-08-2017
Message 4 of 8 (1,610 Views)

Re: How to disable Google streaming channel starting when television is turned on

Thanks CodyKG

 

I've tried to de-select the streaming channels but they still appear. Like you I have ayoung child and have had to implement a parental lock on the streaming channel in order to prevent the advertising showing.

 

Now i get a "parental lock" screen when I start the TV. I would prefer it just to go to the start screen. 

Enthusiast
Posts: 2
Registered: ‎12-14-2017
Message 5 of 8 (114 Views)

Re: How to disable Google streaming channel starting when television is turned on

I can't believe that this is still an issue for me with a brand new X930E with the latest system updates. This was not a problem for me initially. But then I used to discover function, the trailers were presented as an option, I selected them out of curiosity and they have not stopped since.

I have seen proposed solutions that involve mass uninstalls, but that surely can't be the only solution.

One of the annoying aspects of this bug is that the ARC functionality in my sound bar no longer automatically turns off the TV when I turn off my PS4 (not the end of the world, but still annoying)

Specialist
Posts: 20
Registered: ‎01-30-2013
Message 6 of 8 (104 Views)

Re: How to disable Google streaming channel starting when television is turned on

Not sure this will work but:

 

HOME > Settings > Channels > Channel setup > Google Play Movies & TV > Show/Hide channels > uncheck the channel

Enthusiast
Posts: 2
Registered: ‎12-14-2017
Message 7 of 8 (72 Views)

Re: How to disable Google streaming channel starting when television is turned on

Thanks, that did the trick
Enthusiast
Posts: 3
Registered: ‎07-08-2017
Message 8 of 8 (26 Views)

Re: How to disable Google streaming channel starting when television is turned on

Hi Guys

 

In the end I gave my TV a factory reset and didn't ever go near the "Streaming Channels" section again.

 

Regards

 

Kingsley

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