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Enthusiast
Posts: 1
Registered: ‎06-10-2017
Message 1 of 6 (969 Views)

Latest Update for Sony Bravia XBR-55X810C

My TV recently took an update that has made the apps and home screen very slow and quirky.  The apps lock up / won't load sometimes now.  The app bars are also a mess now.  Any word on another update or some way to fix this other than constantly restarting the TV?

 

Thanks

Moderator
Posts: 151
Registered: ‎04-04-2017
Message 2 of 6 (967 Views)

Re: Latest Update for Sony Bravia XBR-55X810C

Hi BayouMoon,

 

 

Welcome to Sony Community!

 

Our apologies for the inconvenience that this may have caused. Kindly follow these steps to perform a reset on your television. https://us.en.kb.sony.com/app/answers/detail/a_id/75705/kw/After%20software%20update%20the%20tv%20be...

 

Regards,
-Jay

 


If my post answers your question, please mark it as "Accept as Solution"

Specialist
Posts: 30
Registered: ‎12-11-2016
Message 3 of 6 (913 Views)

Re: Latest Update for Sony Bravia XBR-55X810C

 

Hi Bayoumoon - please update this thread with your progress on your issue.

 

I have the same model and am holding back on any updates until these types of issues appear to be resolved. Thanks! Smiley Happy

Rookie
Posts: 2
Registered: ‎06-12-2017
Message 4 of 6 (879 Views)

Re: Latest Update for Sony Bravia XBR-55X810C

Dont get it. Period. Ours was working just fine till the latest update. Now, everyday apps are not responding and we have to unplug the TV. I have followed all the suggestions I could to find a fix for the issues but they keep happening almost daily. I hate this tv now. I used to love it, and it seems Sony doesnt want to put out a fix for it.

 

 

Enthusiast
Posts: 3
Registered: ‎06-12-2017
Message 5 of 6 (881 Views)

Re: Latest Update for Sony Bravia XBR-55X810C

I had similiar issues after the latest update on a Sony XBR43X800D.  Lagging apps, general slowness, and a LOT of issues with live TV using the HDHomerun app.   Sound would stutter and eventually stop completely.   I did the factory reset today and reinstalled all the apps, and so far so good.  

Rookie
Posts: 1
Registered: ‎10-21-2017
Message 6 of 6 (9 Views)

Re: Latest Update for Sony Bravia XBR-55X810C

I have a similar issue with my Sony Bravia 65x900E

 

I have done two system resets to factory.

My HDMI 4  goes to MyGica...whatever the ****** that is...never saw it before.

WORST of all I have no TV channels ...did the auto scan twice, still no channels.

 

How do I resolve this?

We use Bell Fibe and the upstairs TV still works fine.

 

Most disappointed.

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