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Specialist
Posts: 17
Registered: ‎12-02-2016
Message 1 of 2 (457 Views)

New owner- white cloud effect from bright backlight

I just purchased a Sony XBR55X700D 4K tv. 

When there's a scene with a lot of backlight, for example, an actor in front of a bright window, there is a cloud of white light washing over the character.

is there a particular setting that might prevent this?

 

The tv has a lot of viewing options (sports, home, etc.), might one of these help?

thanks!

Sony XBR55X700D
Moderator
Posts: 1,623
Registered: ‎11-04-2016
Message 2 of 2 (401 Views)

Re: New owner- white cloud effect from bright backlight

Hi Larryd517,

 

Welcome and thank you for considering the SONY Communuty!

 

Regarding your concern about the backlight and a cloud of white light, this effect is actually working within the TV specifications. However, if you find this affects your enjoyment, here are a few adjustments that can be made to minimize this condition.

 

  • Reduce the Back light Level in the Picture Settings Menu.
  • Turn the Light Sensor setting to On in the Setup Menu.
  • Change the Power Saving setting to Low or High in the Setup Menu.
  • Set the Picture Mode to Standard in the Settings Menu.

You may refer to this link: https://us.en.kb.sony.com/app/answers/detail/a_id/41819/p/61659,95543,96384,96385/c/65,66/kw/The%20s....

 

Regards,

~Erin

 

If my post answers your question, please click the button below "Accept as Solution".

 

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