Language: English / Spanish

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

4K Ultra HD TV

Reply
Top 40 Artist
LeeSoFL
Posts: 193
Registered: ‎08-08-2013
Accepted Solution

Software Updates for 4K TV and Player

On the Sony support page, there is info on a TV update from July 13th, which my television successfully downloaded.

 

There was a large update yesterday (8/14) and I would like to know when the info on the most recent update will appear on the Sony support page?

 

Thanks!

 

I have TV software 611AAA

and 4K player 02.016

Please use plain text.
Moderator
KevinK
Posts: 49
Registered: ‎11-14-2012

Re: Software Updates for 4K TV and Player

Let us find out and we will let you. 

Please use plain text.
Sony Employee
PatrickK
Posts: 148
Registered: ‎11-14-2012

Re: Software Updates for 4K TV and Player

Hi LeeSoFL,

 

I would like to follow up on this for you. 

What is the model number of your 4K TV?

 

Thanks!

Please use plain text.
Top 40 Artist
LeeSoFL
Posts: 193
Registered: ‎08-08-2013

Re: Software Updates for 4K TV and Player

Television is model # XBR65X900A.

 

Update came through earlier this week, and was installed without issue.  I was just curious what changes were incorporated in the update.

Please use plain text.
Sony Employee
PatrickK
Posts: 148
Registered: ‎11-14-2012

Re: Software Updates for 4K TV and Player

Thanks LeeSoFL,

 

I will look into this this morning,

 

Thanks,

 

Pat Kennedy

Please use plain text.
Sony Employee
PatrickK
Posts: 148
Registered: ‎11-14-2012

Re: Software Updates for 4K TV and Player

Good morning LeeSoFL,

 

These updates are designed to keep up with programing changes and enhance the overall viewing experience of the TV. In cases where the update provides a major enhancement or fix to the device, Sony will post what it is, but general updates are not usually posted.

 

Thanks!

Please use plain text.
Top 40 Artist
LeeSoFL
Posts: 193
Registered: ‎08-08-2013

Re: Software Updates for 4K TV and Player

Thank you.

 

I'd be interested (and imagine others would be too) when there is an update that would noticeably change the performance or features of the set.

 

 

Please use plain text.
Sony Employee
PatrickK
Posts: 148
Registered: ‎11-14-2012

Re: Software Updates for 4K TV and Player

Hi LeeSoFL,

 

Thank you for the comment. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day.

Please use plain text.