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Enthusiast
Posts: 2
Registered: ‎08-23-2017
Message 1 of 3 (756 Views)
Accepted Solution

Sony 65X850D: Game mode

when I turned my ps4pro and play Call of duty I can't change the picture to game mode

 

it automatically changes to the vivid picture. And when I saw a TV Show such as Narcos in Netflix

 

it changes the picture to vivid even when I put the picture on Stander mode!.

 

This issue is new.

Moderator
Posts: 1,320
Registered: ‎11-04-2016
Message 2 of 3 (716 Views)

Re: Sony 65X850D: Game mode

Hi Neat,

 

Welcome to the SONY Community!

 

If the picture mode switches to vivid automatically, we recommend performing the steps below to fix the issue.

 

If the issue isn't resolved after following the troubleshooting steps above, perform a factory reset.

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific.

 

 

Best regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Enthusiast
Posts: 2
Registered: ‎08-23-2017
Message 3 of 3 (686 Views)

Re: Sony 65X850D: Game mode

I did the last step and it works, thanks

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