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Rookie
Posts: 1
Registered: ‎08-12-2017
Message 1 of 2 (543 Views)

Sony Updates caused my Bravia TV to malfunction

Purchased my XBR 55X810C TV, Serial #5019571 with no issues, as soon as I recieved the first update all kinds of issues started happening and have continued. Recently the TV automaticly disconnects from the wi-fi and I have to go into settings and restart the TV for it to reconnect itself. The othe big issue is with the Directv portion of the TV "Directv Ready" has to restart it's session everytime I turn TV on and again I have to restart the TV for it to work. This is getting very fustrating, getting to the point where I'm considering selling this TV and getting another brand. SONY, YOU NEED TO FIX THIS!

Moderator
Posts: 4,573
Registered: ‎03-12-2015
Message 2 of 2 (463 Views)

Re: Sony Updates caused my Bravia TV to malfunction

 

Hi, Gary1967

 

Welcome to Sony Community! 

 

We are sorry to hear this issue. You may isolate this by following the guidelines here: https://us.en.kb.sony.com/app/answers/detail/a_id/75355/

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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