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Expert
Posts: 313
Registered: ‎07-15-2016
Message 91 of 317 (3,219 Views)

Re: Sony XBR55X850C hdr washed out colors

[ Edited ]
My TV is edge lit and produce 422 nits, the x930d is also edge lit and can produce 1000 nits....

Anyway, good luck
Expert
Posts: 70
Registered: ‎10-11-2016
Message 92 of 317 (3,183 Views)

Re: Sony XBR55X850C hdr washed out colors

@my_name_is I went out and bought x men apocalypse in 4K HDR and it looked stunning !! Not dark at all and very vibrant and beautiful in hdr!

Hmm I'm starting to think this could be an HDR issue with some sources and some games perhaps
Expert
Posts: 313
Registered: ‎07-15-2016
Message 93 of 317 (3,173 Views)

Re: Sony XBR55X850C hdr washed out colors

[ Edited ]

Maybe,

For example, Daredevil HDR on Netflix look too dark for me. However Hibana Spark is gorgeous, and my first HDR game Shadow Warrior is also gorgeous.

The problem I think is coming from HDR10, Like it is sai, there is no Standard for reproducing an HDR10 image, so every TV will look different. Dynamic metadata should fix this....If it come to our tv.

Expert
Posts: 70
Registered: ‎10-11-2016
Message 94 of 317 (3,141 Views)

Re: Sony XBR55X850C hdr washed out colors

@my_name_is Cedric who's the admin of rting.com emailed me about the issue saying hdr is still in its infancy and has tried
Forza horizon 3 hdr on several different set ups including OLED hdr and says they all look dimmer and darker then their SDR counterparts. He says these are issues that can be ironed out through firmware updates
Expert
Posts: 313
Registered: ‎07-15-2016
Message 95 of 317 (3,136 Views)

Re: Sony XBR55X850C hdr washed out colors

Cool.

Good news for you.

I hope you'll be happier with your TV.

According to Rting the C version is better then the D, except my TV is brighter
Expert
Posts: 129
Registered: ‎09-02-2016
Message 96 of 317 (3,104 Views)

Re: Sony XBR55X850C hdr washed out colors


vfez71 wrote:

Hmm I'm starting to think this could be an HDR issue with some sources and some games perhaps

Told ya...

Specialist
Posts: 19
Registered: ‎10-13-2016
Message 97 of 317 (2,983 Views)

Re: Sony XBR55X850C hdr washed out colors

hi guys , i returned the samsung 43ks7500 , picture quality was worse than sony 43xd8305b , when it came to  : clarity, colour, contrast , viewing angles , and response time(ghosting) ,and hdr quality , being an VA panel. the only good thing in samsung was that black colour was reproduced better. so i prefered the ips glow on sony rather than those problems with samsung. Btw i paid the same price for the samsung (it was a deal) , so i just change back to sony.

Specialist
Posts: 19
Registered: ‎10-13-2016
Message 98 of 317 (2,877 Views)

Re: Sony XBR55X850C hdr washed out colors

check out OBDUCTION , it now has HDR option. it looks just like SHADOW WARRIOR 2 , but i am starting to like hdr , i feel like it equalizes the contrast , black/white, gives more detail , it's true that colours are not that shiny., but still , it looks more real , lifelike colour

Specialist
Posts: 19
Registered: ‎11-02-2016
Message 99 of 317 (2,834 Views)

Re: Sony XBR55X850C hdr washed out colors

So, is this why my Xbox One S 4K HDR game looks so flat on my Sony TV? I keep hearing how amazing HDR made Forza Horizon 3 look (and the HDR-less demo did look stunning when I tried it) but once I got the HDR game, meh. The colors just don't look very vivid and alive. I had to crank the color up to Max on the tv just to make it look at least somewhat vibrant. 

 

My TV is the Sony XBR-65X850C

 

No offense to anybody, but, I am glad I'm not the only one with this issue. It's been driving me crazy, which in turn, makes my wife think I'm going crazy about it! Maybe I am but when I bought this setup I expected big things. 

 

 

Expert
Posts: 62
Registered: ‎11-03-2016
Message 100 of 317 (2,767 Views)

Re: Sony XBR55X850C hdr washed out colors

[ Edited ]

I'm having all the same issues on my 75" version of this model.

This is my latest ongoing thread at AVS about this, and my issues:

You can view these in more details:

AVS Forum - sony-2015-xbr-55x850c-xbr-65x850c-xbr-75x850c-owners-club (this will open a new window)

Goto page 398 +

I have cut/paste the 2 more notable comments I made /replied to but please click the link above for all the details:

 

HDR mode, PS4 / Xbone

Quote:
Originally Posted by aaronwt
Wow! Second Son and First Light look great in HDR.
On PS4, or Xbone?

I would love to see that game in HDR - I have it on my PS4, I will have to check this out when I am home tonight.

I did the HDR update on "The Last of us" (PS4) and it looked very faded and washed out. Looked horrible. The same as how everyone is complaining about Netflix HDR (Marco Polo etc) of which I can also confirm looks terrible in HDR. Also I have to hook the HDMI direct (make sure you have your HDMI ports set to Advanced) as the Sony STR-DN860 STB I have does not support HDR pass through, only 4K (but that should be discussed on a different thread - they say an update will fix that)

I really hope Sony gets on a patch / firmware update to fix the HDR issues on this set. I get that all the hardware isn't in place for "true" HDR, but it shouldn't look 100% worse than the SDR and with the wide color gamut Rec. 2020 it could meet in the middle a bit more! IMO. btw: The Sony camp 4K HDR demo looks pretty good on my USB, so I know it can do better!

They just finally released Lollipop for our TV's. For mobile devices they are 2 OS's ahead (Marshmallow, Nougat)- And of course they are dealing w/ a 3rd party software developer Google to work with them to address these issues. I dont think Sony releases patches or updates to fix single issues, do they? I think now w/ the Android OS we are just left hoping that things get fixed on the next update (I can tell you many things were not on the last one a couple weeks ago). Sorry if I went off topic a bit.



-- One more thread reply --


Quote:
Originally Posted by JefferyMichael
Quote:
Originally Posted by vfez71
I have the xbr55x850c and 4K HDR blu rays on my Xbox one S look stunning however

When I play gears of war 4 in hdr the colors look very dull and washed out. Is this due to our tv model only outputting 282 nits of brightness causing the washed out look? It doesn't make sense why other hdr content looks great..
I think Sony/google need to sort out a patch for the ongoing HDR issues. I have linked in my above posts the ongoing trail of other users with all 3 models that are having these HDR issues.

I've spoken with their Tier 2/3 techs on 2 different call backs and they couldn't get the stories straight. The one thing they all agreed on and are quick to point out is that the TV is not officially HDR badged and therefor not to expect it to perform - That said, it HDR should not look 100x worse than SDR in which it is doing for so many people. I have been getting a very dismissive attitude from Sony on our TV's and HDR issues. They say in a future update it will be addressed. Our TV just got the Lollipop update a few weeks ago, like a year late so I don't feel confident in another SW update anytime soon. Also you have Google and Sony likely pointing fingers at each other on technical issues and failures. One does hardware, the other software. The perfect run-around.

As the HDR content available is very limited (Netflix 4K, HDR - Marco Polo), Sony's Camp 4K demo off your USB, or Xbone/PS4 HDR games only in the past few weeks I have seen these threads on the Sony forums going nuts over the issues. When you are able to replicate the issues between your console Vs Netflix where one uses an HDMI cable vs built (also USB Sony Camp demo - looks great!) in that immediately dismisses cable issues and points the issue as the TV not properly transcoding the metadata under certain circumstances.

The only thing that I feel everyone can agree on is that the TVs are in fact seeing the HDR signal as its automatically engaging as it should be. That said, more people IMO are getting washy greyed out HDR signal processing via the TV. The brightness is like 50% or less then max brightness in SDR for me except in the Sony Camp 4K HDR demo on my USB - this for me looks amazing - BRIGHT! Lots of HDR colors using Rec. 2020 gamut. - the set is capable of displaying the HDR signal MUCH better than it does most of the time (PS4/Macro Polo) for me are huge failures and not useable HDR content sources. For the people who claim they are getting a great HDR signal from Marco Polo / your gaming console, is it possible that you are used to watching your TV's at low levels? For me as soon as Marco Polo starts, the white background with the Netflix log (once HDR auto starts) looks very dull and about 50% of the brightness it would be in SDR, or any other SDR signal. Something is most definitely not right!

Jeffery you completely explained everything that is wrong that I'm experiencing as well.

It seems to be a firmware issue in my opinion , LG tvs we're having washed out hdr issues with the Xbox one S and Microsoft did an update and it got fixed

If our tvs can handle hdr content amazing like 4K HDR blu rays or USB content but not gaming or other sources then there's something going on with the way our tvs are receiving hdr content from the sources

I hate Sony reps , I've called them several times about this issue and the only answer they give me is the tv is not true hdr , that answer to me is so vague and annoying

Honestly if this problem doesn't get fixed I'm contemplating selling this tv and going with a Samsung
 


--- in conclusion --

While this TV might not carry the "official" HDR badge, it is compatible w/ HDR10 and can at least take advantage of the Rec. 2020 colorus and metadata control.

A firmware update MUST be implimented - for me on both of my Sony products - 75X830C (to fix the dim washed out HDR & DN STR860 to allow HDR pass through via HDMI 2.0a easily resolved via firmware updates.

Come on Sony lets get this right, this stuff wasn't cheap, and its not that old!

-Jeff

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