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Rookie
Posts: 1
Registered: ‎07-13-2017
Message 1 of 2 (73 Views)

Video 4K on usb image settings are blocked 49X8305C

Hello everybody,

 

I am the owner of a 49X8305C. When I launch a 4k video from my usb, the video starts but suddenly the brightness of the screen is at max and I can not change the picture settings because they are blocked. Do you have a solution?

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Moderator
Posts: 1,019
Registered: ‎11-04-2016
Message 2 of 2 (31 Views)

Re: Video 4K on usb image settings are blocked 49X8305C

Hi DestroyTP,

 

Thank you for visiting the SONY Community1

 

Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

 

Regards,

-Erin

 

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