Skip to the end of navigation

Welcome to the Community!

4K Ultra HD TV

Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎07-13-2017
Message 1 of 2 (652 Views)

Video 4K on usb image settings are blocked 49X8305C

Hello everybody,


I am the owner of a 49X8305C. When I launch a 4k video from my usb, the video starts but suddenly the brightness of the screen is at max and I can not change the picture settings because they are blocked. Do you have a solution?

Posts: 1,701
Registered: ‎11-04-2016
Message 2 of 2 (610 Views)

Re: Video 4K on usb image settings are blocked 49X8305C

Hi DestroyTP,


Thank you for visiting the SONY Community1


Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at






If my post answers your question, please click the button below "Accept as Solution".

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook