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Posts: 1
Registered: ‎03-03-2018
Message 1 of 2 (628 Views)
Accepted Solution

XBR-55X930D picture issues

Television today abruptly started showing severe double image and horizontal lines with some flickering while watch a basketball game.  It is only about 14 mos. old. I don't know if it is still under warranty, nor do I know if it is something that I can fix using the software but it doesn't seem to.  I tried the suggested fixes listed on the SONY website but they did not seem to help at all.

Thanks for any guidance that anyone can provide. 




BTW, there are no SONY repair places in my city in Texas, so if I need to take it somewhere, I'll need to figure out that as well.

Posts: 330
Registered: ‎04-04-2017
Message 2 of 2 (555 Views)

Re: XBR-55X930D picture issues

Hi TimWalter,


Welcome to Sony Community!


We are sorry to hear this issue with your unit. Our apologies for the inconvenience that this may have caused. You can resolve this issue by following the instructions depending on the symptom of your TV from this link:




If my post answers your question, please click the button below "Accept as Solution".

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