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Rookie
Posts: 1
Registered: ‎05-19-2017
Message 1 of 2 (408 Views)

XBR65X850C black screens since recent update

I recently updated my TV last week and now the screen continually flickers and then goes black after a few seconds and the picture won't render unless I turn the TV off and back on again. The TV is completely useless now. I tried doing a factory reset and it still will not work. I unplugged the TV all night to give it a rest and that still did not help at all.

 

This is really really frustrating, the TV is completely unoperable.

Moderator
Posts: 369
Registered: ‎02-02-2017
Message 2 of 2 (361 Views)

Re: XBR65X850C black screens since recent update

Hi Jspangler,
 
Welcome and thank you for considering the SONY Community!

 

I sent you a private message. Please check your community inbox.

 

Thanks,

~Ralph

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