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4K Ultra HD TV

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Expert
Posts: 133
Registered: ‎01-26-2018
Message 21 of 22 (208 Views)

Re: XBR65X900E - Launching PlayStation 4 Pro game causes TV to power off, status light blinks red 8 times

After all that, I went back to the store and they just changed out my tv. This one was made in Jan so it didn't have the update. Everything seems to be working fine again so I think this ends my ordeal. Thank you store manager, even though the store was the reason I had to deal with Sony support in the first place, but still.

Enthusiast
Posts: 3
Registered: ‎02-08-2018
Message 22 of 22 (189 Views)

Re: XBR65X900E - Launching PlayStation 4 Pro game causes TV to power off, status light blinks red 8 times

Did you just call Sony daily for this, e-mail... or where you just lucky enough to have them pick you for any type of offer?

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