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Enthusiast
Posts: 4
Registered: ‎10-09-2017
Message 1 of 7 (971 Views)

XBR65x900E problems displaying 4k with Xbox One S

I have the XBR65x900e connected to a STR DH770 and an Xbox One S. Regular Blurays and games play fine, but if the signal is in 4k the screen either cuts out repeatedly, or will not show any signal at all. I have ensured the Xbox is set up for 4k and HDR, and all the HDMI ports on the TV are set to enhanced. I tried to bypass the receiver and connected the Xbox directly to the TV to no avail. All my HDMI cables are monoprice high speed HDMI. Any suggestions?
Enthusiast
Posts: 4
Registered: ‎10-09-2017
Message 2 of 7 (878 Views)

Re: XBR65x900E problems displaying 4k with Xbox One S

Anyone?
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Expert
Posts: 362
Registered: ‎04-14-2017
Message 3 of 7 (875 Views)

Re: XBR65x900E problems displaying 4k with Xbox One S

Which hdmi port are you using?  I think only 2 and 3 support HDR.

Enthusiast
Posts: 4
Registered: ‎10-09-2017
Message 4 of 7 (832 Views)

Re: XBR65x900E problems displaying 4k with Xbox One S

Thanksnfor the response. I am using the 3rd port (Arc) on the TV. My HDMI cables are all high speed. The irritating thing is that it worked briefly, but it was cutting in an out, almost like the signal was being interrupted. I tried changing to a new cable and connecting the Xbox directly to the TV, and it would no longer recognize 4K at all. Regular 1080p signal is fine. The original cable yeolds the same results.
Enthusiast
Posts: 8
Registered: ‎11-26-2017
Message 5 of 7 (274 Views)

Re: XBR65x900E problems displaying 4k with Xbox One S

Did you figure it out? Have the elite and I know it won't push 4k. Bs $500 I should have waited but I digress.. anywho, your S can only handle 30fps at 4k, so make sure your t.v. settings are auto or whatnot. Try game mode. As for movies on the S, idk. Have a shield connected to a 55xbr900e...
Enthusiast
Posts: 8
Registered: ‎11-26-2017
Message 6 of 7 (273 Views)

Re: XBR65x900E problems displaying 4k with Xbox One S

Oh and you say cables are high speed, but are they hdmi 2.0? Other than that, it was prob just a setting like I mentioned.. I'm sure by now you should have it figured out, but do reply, so others can learn as well. Thanks!
Enthusiast
Posts: 4
Registered: ‎10-09-2017
Message 7 of 7 (256 Views)

Re: XBR65x900E problems displaying 4k with Xbox One S

It was the cables. I ditched all the supposed high-speed cables and bought new ones from Monoprice. Works like a charm.

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