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Enthusiast
Posts: 2
Registered: ‎04-30-2017
Message 1 of 7 (11,536 Views)
Accepted Solution

Youtube app not working SONYKD49XD7005BAEP

Hi I just connected my Sony TV to the Internet two days ago. YouTube was working fine for the past 5 months . And now it is not working. It keeps giving me the error message 'please check your network connection' everytime I try to get on that app. I checked my Internet connection, I am able to get on Netflix without any problems. I also switched off everything unplugged and replugged the wires, and still unable to get in YouTube app on TV. Even i cannot go the google play store it says sing into google account, eventhough i have given my accounts details and password many times still again and again it says to sign in - use your photne or laptop or use your password. By the way, YouTube works fine on the other laptops and phones.

Enthusiast
Posts: 2
Registered: ‎04-30-2017
Message 2 of 7 (11,524 Views)

Re: Youtube app not working SONYKD49XD7005BAEP

My problem is resolved when i updated the date and time, some whow there is wrong date and time shows in my TV. this is one of the solution given for youtube not working for mobile device.

Rookie
Posts: 1
Registered: ‎05-23-2017
Message 3 of 7 (11,259 Views)

Re: Youtube app not working SONYKD49XD7005BAEP

hmm, funny.  Usually it's the Amazon Video app that has problems for me.  Glad you got it working.

Phase Shift Digital - PPC, SEM, Adwords, Social Media marketing
Apprentice
Posts: 8
Registered: ‎09-23-2017
Message 4 of 7 (8,882 Views)

Re: Youtube app not working SONYKD49XD7005BAEP

There is always the Factor RESET option.

But, I'm hoping a F/W fix will stop the Google App error messages I'm getting.
Very annoyning and now way to turn them off.

The only other solution was to remove the app, but I wanted to use !

 

Terrible Android netwoking !  Terrible !

Apprentice
Posts: 8
Registered: ‎09-23-2017
Message 5 of 7 (8,581 Views)

Re: Youtube app not working SONYKD49XD7005BAEP

Thanks for letting us know what worked for you.

 

 

My TV does not show the date, only the time.

But, it says it gets time automatically from the Network.

 

KDR 65x900D

Moderator
Posts: 1,533
Registered: ‎11-04-2016
Message 6 of 7 (8,299 Views)

Re: Youtube app not working SONYKD49XD7005BAEP

Hi MacCat,

 

Welcome and thank you for considering the SONY Community!

 

We are sorry for any inconvenience. Can you provide us the exact model number of your TV? The KDR65X900D seems to be an incorrect model. 

 

 

Best regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Apprentice
Posts: 8
Registered: ‎09-23-2017
Message 7 of 7 (8,290 Views)

Re: Youtube app not working SONYKD49XD7005BAEP

 

My model number was 930D (not 900D).

 

Sony KBR 65x930D (2016 model)

.

 

You're right!  I could not get back to edit my post.  Please do so, if you can.

 

 

 

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