Hi, I have sony KD-49X7000E Smart UHD TV. Since the last update like two weeks or so I'm not able to play most of the Youtube videos.. It throws Please report this ID to help us fix the Problem and gives some code(latest one: uNptnB1m_5y6z0za) . Can any help to resolve the issue??
Have you tried performing a factory reset or turning the AC Adaptor off and on it again? If the issue still persists, I would recommend you to contact your local Authorised Sony Service Centre to have a further diagnosis on the issue.