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hi I have a tv problem
Welcome and thank you for considering the SONY Community!
The TV model you have provided appears to be a non-US model. To best assist you, we recommend contacting the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
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