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Enthusiast
Posts: 2
Registered: ‎10-09-2014
Message 1 of 3 (3,715 Views)

AS100V Scratched Lens Covered Under Warranty?

I purchased my Sony Action Cam AS100V brand new from an Authorized reseller. About a week later, I had the camera in its protective case(and I made sure the lid was tight and shut) and it fell out of the case, scratching the front lens of the Action Cam itself. I don't know why it fell out, maybe the cover was flimsy or something. I want to get this repaired, but is it covered under warranty? If not, how much will it cost? Everything else works fine, I just have this ****** scratch on the lens and now when I record video there is this smudge on the footage.

Apprentice
Posts: 6
Registered: ‎12-27-2013
Message 2 of 3 (2,950 Views)

Re: AS100V Scratched Lens Covered Under Warranty?

I am wondering the same thing.

 

Also, I am wondering what other options there might be for replacing a scratched lens.  

Highlighted
Moderator
Posts: 2,445
Registered: ‎10-21-2014
Message 3 of 3 (2,903 Views)

Re: AS100V Scratched Lens Covered Under Warranty?

Hi,

 

Cosmetic damage is not covered by the Manufacturer's Limited Warranty. To know more about options for repair, please click here.


If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

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