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Enthusiast
Posts: 6
Registered: ‎04-23-2017
Message 1 of 3 (826 Views)
Accepted Solution

AS30V firmware update with new OS 10.12.4 not possible?

Tried to upgrade firmware of As30v from some old version to 3.0 however the instalation patch doesn't speak with my current OS version 10.12.4. In description found that supported version up to 10.10....whata  pity I'm having current OS version......

Is there any workaround?

Thx for support.

Moderator
Posts: 631
Registered: ‎10-21-2014
Message 2 of 3 (774 Views)

Re: AS30V firmware update with new OS 10.12.4 not possible?

Hi Kiwalski,

 

The update is not compatible with Mac OS® X 10.10 or higher. Please use Mac OS X 10.9 or lower to install this update.
You can also try using a computer with Windows operating system to update the firmware.

 

For more info, please visit:

https://esupport.sony.com/US/p/model-home.pl?mdl=HDRAS30V&template_id=1&region_id=1&tab=download#/do...

 

For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

If my post answers your question, please click the "Accept as Solution" button.

 

Regards,

-Anthony

Rookie
Posts: 4
Registered: ‎07-13-2017
Message 3 of 3 (111 Views)

Re: AS30V firmware update with new OS 10.12.4 not possible?

Make sure I understand the response...Because Sony is not keeping their firmware software up to date, customers are to disrupt computers and roll back to versions that are years back to enable their camera?  How absolutely ridiculous is that?

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