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Rookie
Posts: 4
Registered: ‎07-13-2017
Message 1 of 7 (120 Views)

Corrupt MP4 files on HDR-AS30V

Recorded hours of footage through Italy and half of my files exist on the microSD card, but say they are unreadable.  Been reading through the board and seems like no one has posted an answer to how to solve this?  Is there a way to recover these files, or am I to move finally to a GoPro?  This is the 2nd time this has occured and with different microSD cards.

Expert
Posts: 962
Registered: ‎11-02-2015
Message 2 of 7 (113 Views)

Re: Corrupt MP4 files on HDR-AS30V

Specialist
Posts: 23
Registered: ‎05-27-2017
Message 3 of 7 (105 Views)

Re: Corrupt MP4 files on HDR-AS30V

[ Edited ]

tlutrick wrote:

Recorded hours of footage through Italy and half of my files exist on the microSD card, but say they are unreadable.  Been reading through the board and seems like no one has posted an answer to how to solve this?  Is there a way to recover these files, or am I to move finally to a GoPro?  This is the 2nd time this has occured and with different microSD cards.


 

Please be specific as to which microSD cards failed you... Did you buy from EBAY?  Are you certain they are not fakes?

 

Did you start and stop the camera normally?  I'm not sure if recovery will help you.

 

 

Also, at least all the cards that I buy are XRAY proof... are yours advertised as such?

 

Expert
Posts: 962
Registered: ‎11-02-2015
Message 4 of 7 (98 Views)

Re: Corrupt MP4 files on HDR-AS30V

The issue is most likely a loose battery (a common issue reported here with the AS10, AS15, AS20 and AS30).
Rookie
Posts: 4
Registered: ‎07-13-2017
Message 5 of 7 (73 Views)

Re: Corrupt MP4 files on HDR-AS30V

So it was a SanDisk 128Gb microSD card. Bought it off Amazon and no idea if a fake.  Camera was started and stopped normally.  Never thought or investigated XRay proof cards.  Wow! I'll have to go read up on that, but would say that it's all the footage from my recent trip and previous footage is fine.  

 

As to the post about battery loosening...not saying it isn't, but seems unlikely as I have 3 batteries that I swap out and they all seem very snug, and my video was not any "rough" action.  most of my filming was in churches and museums

Rookie
Posts: 4
Registered: ‎07-13-2017
Message 6 of 7 (72 Views)

Re: Corrupt MP4 files on HDR-AS30V

Saw those posts and they refer to applications on Windows, and unfortunately I have a Mac.  Trying to get my hands on a Windows machine to try.  I have sent a damaged and good file to several "recovery" experts and they have been unable to help.

Specialist
Posts: 23
Registered: ‎05-27-2017
Message 7 of 7 (61 Views)

Re: Corrupt MP4 files on HDR-AS30V


tlutrick wrote:

So it was a SanDisk 128Gb microSD card. Bought it off Amazon and no idea if a fake.  Camera was started and stopped normally.  Never thought or investigated XRay proof cards.  Wow! I'll have to go read up on that, but would say that it's all the footage from my recent trip and previous footage is fine.  

 


 

The SanDisk should be xray proof.

 

I did some research via google - and almost all cards should be xray proof - but after reading of complaints at one website - it appears people are losing their data at Xray machines when traveling and have no other real explanation.

 

Some people have resorted to using dropbox before traveling as a backup.

 

 

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