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Enthusiast
Posts: 32
Registered: ‎02-26-2016
Message 1 of 31 (2,267 Views)
Accepted Solution

FDR-X3000 heat issues

I have noticed my x3000 heats up when it's simply turned on. That can't be normal? It's like it's recording but it is not recording. My HDR-AS50 does not get that hot while recording either!
Expert
Posts: 996
Registered: ‎11-02-2015
Message 2 of 31 (2,258 Views)

Re: FDR-X3000 heat issues

Did you have WiFi enabled, or were you Streaming video to another device (Live View Remote | Smartphone)?

 

 

Enthusiast
Posts: 32
Registered: ‎02-26-2016
Message 3 of 31 (2,255 Views)

Re: FDR-X3000 heat issues

Everything is turned off. Even GPS is turned off.
Expert
Posts: 996
Registered: ‎11-02-2015
Message 4 of 31 (2,250 Views)

Re: FDR-X3000 heat issues

With heat - do you mean heat, or does it just get warm?

Also what is the temperature around it, when you experienced the "issue".

Did you use it with, or without the case?
Enthusiast
Posts: 32
Registered: ‎02-26-2016
Message 5 of 31 (2,247 Views)

Re: FDR-X3000 heat issues

68 degree room temp. It's outside the waterproof housing. It's warmer when sitting there doing nothing than the an AS50 that's been recording for 30 minutes.

Its battery life is about half of the AS50 too. I actually just spoke with the store I got it from and they are exchanging it for me. They think something is wrong with my specific unit. It should not warm up when it's not doing anything. It's eating away the battery pretty fast just sitting there.
Expert
Posts: 996
Registered: ‎11-02-2015
Message 6 of 31 (2,245 Views)

Re: FDR-X3000 heat issues

Thanks for the info.

To me it sounds like a bad battery.

Glad you can exchange it.

Enthusiast
Posts: 32
Registered: ‎02-26-2016
Message 7 of 31 (2,239 Views)

Re: FDR-X3000 heat issues

I thought the same but I have 3 batteries and all 3 did the same.
Expert
Posts: 996
Registered: ‎11-02-2015
Message 8 of 31 (2,232 Views)

Re: FDR-X3000 heat issues

Ok, then I have no idea what part inside the camera caused that Smiley Happy


Hope your next one is flawless Smiley Happy
Enthusiast
Posts: 32
Registered: ‎02-26-2016
Message 9 of 31 (2,096 Views)

Re: FDR-X3000 heat issues

Well I got the new one.  It is doing a similar thing.  When its on its getting hot.  I have both my AS50 and the x3000 on right now next to each ohter.  The AS50 is very slightly warm around the LCD.  The rest of the plastic is actually quite cool.  The X3000 is much much warmer.  Entire body is triple the tempature of the LCD lens of the x3000.  Its warm enough that I would be worried to do any filming when its hot outside.  It would easily overheat the camera (which has happend once while recording 4k in 40 degree weather on previous camera).  If I start the AS50 recording for 10 minutes it still is not as hot as the x3000 just sitting on my desk doing nothing.  Everything is off on both units.  No WiFi, no Bluetooth, no GPS, nothing is turned on.

 

I really dont know what to do at this point.  The vendor is willing to refund my money but then I am stuck with an AS50 that isnt splash proof and I want to use this around water.  The compitition has horrible audio issues so I don't want to go to them.  I need a good camera that is splash proof that wont overheat while recording...

Expert
Posts: 996
Registered: ‎11-02-2015
Message 10 of 31 (2,080 Views)

Re: FDR-X3000 heat issues

[ Edited ]

I am not sure if what you consider heat is the same what I would consider heat.

The camera being switched on is ready to record, so the processor seems to be in an idle state.

Did you use the camera with the case, when it did actually switch itself off because of heat (just to get things clear here - if it would overheat, it would be broken after that).

 

For how long do you let the camera sit when it is switched on but not recording?

 

I usually leave the camera off until I start a recording. In between recordings I let it switch off into Standby (you can set up an auto-off timer).

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