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Enthusiast
Posts: 2
Registered: ‎11-18-2014
Message 1 of 3 (4,446 Views)
Accepted Solution

HDR-AZ1 purple and noisy artifact glitches (example video)

[ Edited ]

Just bought a new HDR-AZ1 mini Action Cam. Went to Disneyland to try it out. Very disappointed with the results.

 

Nearly every video has flashing purple frames and white sparkly noise down the side. Pretty much unwatchable!

 

Any idea what causes this or how to fix??

 

Here's an example I posed to YouTube 

Apprentice
Posts: 12
Registered: ‎11-12-2014
Message 2 of 3 (4,328 Views)

Re: HDR-AZ1 purple and noisy artifact glitches (example video)

Looks like a faulty unit. I'd return it for a replacement or refund. It seems like quality control on this particular camera is really poor.
Expert
Posts: 155
Registered: ‎10-20-2014
Message 3 of 3 (4,185 Views)

Re: HDR-AZ1 purple and noisy artifact glitches (example video)

Hi Navatar, 

 

We are sorry that you are having issue with your handycam. Try to reset the handycam, Press the RESET button, it is located under the USB port. 

 

If you are having the same issue, service may be required.

You can go to this link to set up a repair.


If my post answers your question, please mark it as "Accept as Solution"

 

-Jed

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