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Enthusiast
Posts: 3
Registered: ‎01-11-2017
Message 1 of 7 (733 Views)

A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

[ Edited ]

Just got my A6500,  tho using the supplied USB connector,  when I try to insert it into the camera,. it ony seems to go in a bit more than halfway. 
Is this normal?   I'm more accustomed to having my plugs in other devices go all the way in snuggly.


It does still charge as well as connect to the computer, tho it naturally has me slightly concerned.   thanks.

 

 

USB plug insertion .jpg

Professional
Posts: 1,769
Registered: ‎01-08-2015
Message 2 of 7 (720 Views)

Re: A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

Have you checked to see if anything might have gotten lodged in the connector?

¹ The Lens is the Thing
² 'Full Frame' is the new 'Medium Format'
³ "One good test is worth a thousand expert opinions." - Tex Johnston, Boeing 707 test pilot.
Enthusiast
Posts: 3
Registered: ‎01-11-2017
Message 3 of 7 (701 Views)

Re: A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

[ Edited ]

It's brand spaking new, (tho I think it went in more the first time i plugged it in)
I made sure nothing could have fallen in, I"ve not even taken it outside yet,  and even looked inside with a magnifying glass and see nothing obvious.

can anyone confirm if this is normal?
or should the plug be going in further/all the way?

it still works, but I would expect it to go in all the way
I tried another micro-usb cord, and it behaves the same way.

I've sinced editing the original post to include a picture (figured how to do that)

 

thanks

 

FullSizeRender.jpg

Rookie
Posts: 1
Registered: ‎04-17-2017
Message 4 of 7 (391 Views)

Re: A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

Hi Gary3000,

 

I also have a similar observations with my new a6500. At first it seemd to get fully deep but now I see it gets to the socket at the depth like yours. Did you contact producer or someone with this problem? It doesnt seems to be right.

Enthusiast
Posts: 3
Registered: ‎01-11-2017
Message 5 of 7 (388 Views)

Re: A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

Actually,  since I didn't remember if mine actualy inserted all the way or not, I accepted it as it was (as it still works).

I had heard back from a Sony rep as well, who said that it appears "normal", but I could take it in to a local Sony reseller to have them check it out/compare to other models.  

But since it works, and I use an external battery charger,  I've just accepted things as they are and haven't proceeded further.

would be good to know if anyone else has experienced this, as perhaps I'll send mine in before the warranty expires.

Specialist
Posts: 13
Registered: ‎06-13-2016
Message 6 of 7 (128 Views)

Re: A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

My factory-fresh A6500 is exactly the same as pictured. I just updated my firmware to 1.03 over this cable with no issues. Think this is 'normal'.
Rookie
Posts: 3
Registered: ‎07-29-2017
Message 7 of 7 (98 Views)

Re: A6500 Micro USB cord insertion depth? mine only goes in a little more than halfway.

Has anyone tried the Magnetic USB Connectors?

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