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Rookie
Posts: 1
Registered: ‎08-29-2017
Message 1 of 2 (409 Views)

Can't Connect A7R2 to iPhone

I have a new A7R2 and installed the latest update.  When trying to connect to Iphone via wireless to transfer images, I can not get past the forever spinning wheel showing "connecting" on back of the camera.  This occurs after I enter in the password on the phone to establish connection.  The same thing happens when I try to connect to Ipad.  

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Moderator
Posts: 4,645
Registered: ‎03-12-2015
Message 2 of 2 (371 Views)

Re: Can't Connect A7R2 to iPhone

 

Hi, ML-TX

 

Welcome to Sony Community! 

 

Were you able to connect your apple devices to your camera before? Try to restart your iPhone and camera to isolate the issue. Make sure to follow the steps here to make sure we are on the right track: http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-mobile/en/operation/dsc_send_ios.htm...

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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