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Enthusiast
Posts: 1
Registered: ‎04-12-2017
Message 1 of 3 (753 Views)

ILCE-5100 firmware v.3.10 macOS 10.12 (Sierra)

Unable to install Firmware v.3.10 released 14/03/2016 because it does not yet support macOS 10.12 (Sierra) . The release of Sierra is now 6 months ago. I cannot upgrade my programs on my camera nor download any new programs. Other Updates such as Image data converter supports macOS 10.12 (Sierra). Sony selling product with mac compatibility which feel is false advertising.  When will Sony make Firmware compatible?

Rookie
Posts: 1
Registered: ‎06-28-2017
Message 2 of 3 (564 Views)

Re: ILCE-5100 firmware v.3.10 macOS 10.12 (Sierra)

Yes, unbelievable that sony says it's compatible with MacOSX while it clearly isn't. The newest osx version High Sierra is already knocking on the door while the driver update is not even available for the current Sierra version. Please fix sony! 

Expert
Posts: 631
Registered: ‎10-21-2014
Message 3 of 3 (472 Views)

Re: ILCE-5100 firmware v.3.10 macOS 10.12 (Sierra)

[ Edited ]

Hi Pelu19 & Maartenmg,

Welcome and thank you for considering SONY Community!

 

Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.

 

We'll forward this concern to the proper department.

 

We appreciate your time sharing this feedback.

 

For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.


Regards,
-Anthony

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