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Rookie
Posts: 1
Registered: ‎03-14-2017
Message 1 of 2 (242 Views)

Playmemories Timelapse stills from still+movie mode cannot be displayed in playmemories

Hi,

 

I'm wondering whether anyone has this same issue and how to resolve it.

 

I have recorded timelapse using A6000 and playmemories timelapse app. At the Application settings screen, I chose 'Still AND Movie' mode (the right most option).

 

After the timelapse, I downloaded the files to my PC using "import media" function in Playmemories. In Playmemories, when I browse the download folder where the files were downloaded, I can see the timelapse movie file but I cannot see the stills files. I can see other still files shot using non-timelapse app (i.e those shot using normal camera function).

 

I then browse the same folder using Windows Explorer, I can see both the timelapse movie files AND the timelapse still file. In playmemories, I tried the search function, but still not able to see the timelapse still file.

 

Can someone help please?

 

Thanks!

Azahir

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Moderator
Posts: 4,057
Registered: ‎03-12-2015
Message 2 of 2 (181 Views)

Re: Playmemories Timelapse stills from still+movie mode cannot be displayed in playmemories

 

Hi, Azahirr

 

Thank you for visiting Sony Community! 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

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