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Rookie
Posts: 1
Registered: ‎07-25-2017
Message 31 of 37 (599 Views)

Re: a6000 doesn't recognize lens that came with camera

I'm having the same problem with my a6000.  My 2 sisters in law each bought the same camera on my recommendation, and are BOTH having the same problem.  If all 3 cameras, all purchased within the past 3 yrs are having the same problem, I'd say there is a manufacturing problem that SONY should take care of. I'd expect much more quality from Sony, but sadly it doesn't look like they will be my "Go To" company in the future.

Rookie
Posts: 2
Registered: ‎07-26-2017
Message 32 of 37 (590 Views)

Re: a6000 doesn't recognize lens that came with camera

 
Enthusiast
Posts: 5
Registered: ‎09-13-2017
Message 33 of 37 (435 Views)

Re: a6000 doesn't recognize lens that came with camera

Fixed mine. No tools. Easy, but annoying.

 

I saw the post about the stuck extender being an issue and didn't want to open the lens. It was out of warranty and annoying me, so I figured I had nothing to lose.

 

1) Added a Tiffen UV protector to the lens - this gave me a "grip"

2) Turned the camera on while holding the UV Protector and "pulled and wiggled" 

3) It extended

4) Subsequently, I am able to turn the power on and off and it extends and recognizes the lens

 

I think maybe a little grain of sand or dirt got stuck in the ridge around the inner and outer portions of the lens - where it extends. Wiggling it "freed" the inner extension and allows it to work. So far, so good.

 

 

 

Enthusiast
Posts: 5
Registered: ‎09-13-2017
Message 34 of 37 (433 Views)

Re: a6000 doesn't recognize lens that came with camera

[ Edited ]

Here is a link to images of my fix - sorry I can't seem to embed them here.

 

Images

 

Also - if you don't have the UV cover to get the "grip" - I think the lens cap should do it. You just attach it and hold the rim while pulling and wiggling. Hope this helps some folks.

Rookie
Posts: 2
Registered: ‎09-21-2017
Message 35 of 37 (372 Views)

Re: a6000 doesn't recognize lens that came with camera

This worked for me!!! Thank you so much!

Rookie
Posts: 2
Registered: ‎09-21-2017
Message 36 of 37 (372 Views)

Re: a6000 doesn't recognize lens that came with camera

One minor note... rather than actually move the planetary gear (which would not bundge for me) I simple uncrewed the mount for the zoom motor then was able to move the gear and extend the lense freely. After this I reasembled and wa-la! It worked. Yay!

Rookie
Posts: 1
Registered: ‎10-27-2017
Message 37 of 37 (149 Views)

Re: a6000 doesn't recognize lens that came with camera

This lens is seriously flawed. I’m on my third lens and it’s just started giving this error again - my biggest regret is buying this camera in the first place. Sony customer service has been dreadful. I shouldn’t have to rebuy the lens every 6 months. Of course by now my camera is well past it’s warranty period - I’m just going to buy a second hand lens and sell the ****** thing and find an alternative camera. This is clearly a manufacturing issue but as usual Sony refuses to admit it.

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