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Rookie
Posts: 1
Registered: ‎12-11-2012
Message 1 of 2 (6,343 Views)
Accepted Solution

camera wont turn on

I tried to charge camera after it died, will not turn on at all but the orange light is on when plugged in, i let it charge over night and it still wont turn on. I have the videos I would like to retreive, please help.

Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 2 (6,341 Views)

Re: camera wont turn on

[ Edited ]

The charge lamp lights up in orange when charging starts. It seems that the battery is being charged. Try to turn ON the Camera while charging and check if it is turning ON.

 

 Note: Charge lamp turns off, charging is finished.

 

If the Camera is not turning ON even when charging is in progress, service is required.

 

You can initiate service from the below link:

 

https://eservice.sony.com/

 

You may also contact our Telephone or Chat support to try any additional troubleshooting.

 

http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT

 

Please provide exact model# of the Camera while contacting support, so that they can provide exact information. You can locate model# on rear panel and it will start with the letters MHS.

 

If my post answers your question, please mark it as "Accepted Solution".

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