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Enthusiast
Posts: 6
Registered: ‎06-30-2013
Message 21 of 29 (1,365 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

internet video.... mine also said UPDATE CONTENT.
Enthusiast
Posts: 6
Registered: ‎06-30-2013
Message 22 of 29 (1,363 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

I also want to note that I did a firmware update 2 weeks prior to the power outages.
Enthusiast
Posts: 4
Registered: ‎06-30-2013
Message 23 of 29 (1,350 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

I have followed your steps and I am still experiencing the problem. I cannot connect with your 8.8.8.8.8 and 8.8.4.4 suggestion. When I do connect which is through auto setup. The Internet brings ack the apps I listed in my previous post. All other apps are still missing. I have the most current firmware version on my unit. Any other ideas?
Enthusiast
Posts: 6
Registered: ‎06-30-2013
Message 24 of 29 (1,349 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

It will not work if you don't skip the internet setup that automatically pops up.  You have to seek out the change under VIDEO.  Once you skip the internet setup and click the rest of the automated pop ups, then you can go under VIDEO and the bottom app will talk about internet connection or connection apps or update apps.  Unfortunately, I clicked it and used it already.  I would have to do a factory reset to see it again to tell you the exact name.  Ugh!  lol.

Expert
Posts: 766
Registered: ‎05-23-2013
Message 25 of 29 (1,308 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

Have you checked the location of the ip address?

 

Go to www.ip2location.com from your computer connected to the same network. Under product picker just below ip address, verify that the country shows USA. If is shows other country, please call your Internet Service Provider and have them update the ip address and the country.

Enthusiast
Posts: 4
Registered: ‎06-30-2013
Message 26 of 29 (1,292 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

My address is in the USA per the website you provided.
Enthusiast
Posts: 6
Registered: ‎06-30-2013
Message 27 of 29 (1,288 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

keep trying what I wrote
Enthusiast
Posts: 2
Registered: ‎09-07-2013
Message 28 of 29 (1,082 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

Yea...housewife, you didn't fix my problem..but nice try.

Enthusiast
Posts: 1
Registered: ‎08-31-2017
Message 29 of 29 (116 Views)

Re: All web apps have disappeared on BD-BX57 (Please help)

In other words, the machine will just forget your network settings whenever it feels like it, and the only solution is to re-enter your network information every time that happens. 

Still waiting for some usefull information from tech support, but the Sun will probably be a cold dark cinder before that happens. 

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