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Posts: 1
Registered: ‎02-17-2017
Message 11 of 13 (531 Views)

Re: BDP-S360 Cannot Operate this Disc

Couldn't believe it. Thank you, Katrinaisabelle! Sony and Nintendo are obviously related. Blowing in the open disk tray got my movie playing. Go figure.
Posts: 1
Registered: ‎05-17-2017
Message 12 of 13 (187 Views)

Re: BDP-S360 Cannot Operate this Disc

My S360 has started doing exactly the same on recently released BluRays.


So far have tried

- Updating firmware to 014

- Disabled 24p Output

- Blown in the CD tray

- Made a sacrificial killing to the gods


None of which has made a jot of difference other than I've now a mess to explain to the wife Smiley Very Happy


What makes this worse is that the bonus blu ray discs supplied with the movie WORK!!!!!


Nothing wrong with the disc as it works in a PS4 and the S360 happily plays older blu ray and DVD titles.


At my wits end .....very much out of warranty and tempted to dump the player and go elsewhere.



Posts: 880
Registered: ‎11-04-2016
Message 13 of 13 (171 Views)

Re: BDP-S360 Cannot Operate this Disc

Hi Rhabb999,


Welcome and thank you for considering the SONY Community!


Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at





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