Skip to the end of navigation

Welcome to the Community!

Blu-Ray - General

Showing results for 
Search instead for 
Do you mean 
Reply
Enthusiast
Posts: 3
Registered: ‎03-15-2017
Message 1 of 4 (362 Views)

BDP-S3700 PAL / NTSC

I just purchase a BDP-S3700 Blu-Ray player specifically for watching a DVD box set that is PAL format.

 

I made the purchase confident that the player would support PAL after reading the product specifications on the www.sony.com website. It reads "NTSC / PAL    YES / YES". However, upon attempting to play a PAL DVD, it presents the "Unsupported Color Format" message.

 

Digging deeper, the S3700's specifications on Sony's "eSupport" website state that it is NTSC only.

 

Why do the specs not aggree, and what can I do to get a player that will support the PAL format? Does Sony even offer a player that will allow us to play PAL DVD's here in the US?

 

Thanks!

Enthusiast
Posts: 3
Registered: ‎03-15-2017
Message 2 of 4 (336 Views)

Re: BDP-S3700 PAL / NTSC

SONY, can you answer this?
I submitted the same questions to eSupport a few days ago. No response.
Thanks
Enthusiast
Posts: 3
Registered: ‎03-15-2017
Message 3 of 4 (335 Views)

Re: BDP-S3700 PAL / NTSC

 
Highlighted
Specialist
Posts: 36
Registered: ‎11-12-2012
Message 4 of 4 (331 Views)

Re: BDP-S3700 PAL / NTSC

I'm afraid you are out of luck. The website info is wrong. The player only supports NTSC compatible formats and HD resolutions used in the USA. The marketing specs posted on esupport are correct though:

 

  • NTSC/PAL (60Hz/50Hz): Yes (NTSC only)
 
If you want a true Sony PAL/NTSC player you'll need to look online. There are various companies that can do this modification to the players. Not all will actually do the conversion from PAL to NTSC though, so you'll need to check with them.

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook