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Posts: 1
Registered: ‎03-12-2018
Message 1 of 1 (130 Views)

BDVE3100 shuts down...

..during DVD playback.

Did it on the very 1st movie. Tried a reset per Sony, why would that help since it was 'reset' from the factory? Anyway, did not help.  There was no soft or firmware updates untill last month, did that, still shuts down.

Support wants me to reset it...again.  This is clearly not the fix.  I came here just to vent, and see multiple complaints for same on this unit and E2100.  Sony, we have  a problem.

We have watched 6 movies since the holiday, only 1 has made it through without a reset.  The screen goes blank and unit starts again as if power was shut down. 

It does not do this just using the sound.   I want a replacement, but that's no sure cure from what I read.

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