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Enthusiast
Posts: 1
Registered: ‎04-10-2013
Message 1 of 2 (12,403 Views)
Accepted Solution

Cancel Child Lock issue

On my BDP-S780, the disc tray does not open and LOCKED appears on the front panel display. Canceling child lock doesn't permanently fix the problem. It continuously reoccurs. Is there a way to permanently disable the child lock feature?
Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 2 (12,372 Views)

Re: Cancel Child Lock issue

[ Edited ]

Child should unlock the tray when it is LOCKED. Check if the Resetting helps. Below mentioned are the resetting instructions:

 

Press HOME menu> Setup (suitcase icon)> Resetting (Using down arrows)> Reset to Factory Default Settings> Reset all settings>OK


If it still happens, service will be required. Click on the below link to initiate the service request:


https://eservice.sony.com/webrma/web/index.do

 

If my post answers your question, please mark it as "Accepted Solution".

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