I have tried to install the STR-DA6400ES Firmware version 1.062. The update seemed to be sucessful, but when I go back into the system update menu, it says that the installed firmware version is 1.059. Why won't it update to 1.062? I have tried chat and telephone support to no avail.
Please update via PC update using the GUI interface for the best results. * we suggest hardwired connection of your PC to the internet via LAN to prevent errors from buffering during the install process.*
Once downloaded select "PC update" on the GUI interface screen then run the ES utility. Once in the Utility it will show the Settings for your receiver automatically. Scroll down to System and select, it will show the current version. press the Browse button then choose the downloaded file from your desktop and you should be current.