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Rookie
Posts: 3
Registered: ‎09-09-2017
Message 11 of 16 (322 Views)

Re: UBP-X800 Connection status cannot be confirmed.

Hi Will, I had the same issue and resorted to the USB method, which was successful.

When I downloaded the 150MB package it took about an hour (!) so I'm thinking that Sony's servers hosting the update are just incredible slow and/or under resourced.

 

I'm also going to post this reply to your "---Will---Again" account to make sure you get it.

 

Good luck!

 

- Nick

Highlighted
Rookie
Posts: 3
Registered: ‎09-09-2017
Message 12 of 16 (322 Views)

Re: UBP-X800 Connection status cannot be confirmed.

Hi Will, I had the same issue and resorted to the USB method, which was successful.

When I downloaded the 150MB package it took about an hour (!) so I'm thinking that Sony's servers hosting the update are just incredibly slow and/or under resourced.

  

Good luck!

 

- Nick

Enthusiast
Posts: 3
Registered: ‎09-14-2017
Message 13 of 16 (221 Views)

Re: UBP-X800 Connection status cannot be confirmed.

I have exactly the same problem. Although the player connected to the internet and updated its firmware to the latest version M36.R.0175 it can't access to any app. When I try to add an app it passes step 1 & 2 and then it says "Connection Status Cannot be Confirmed. The service requested was not found. The server returned with the following reference code 48." I have opened a ticket to Sony and waiting their response. 

 

Have you managed solving the problem?

Enthusiast
Posts: 4
Registered: ‎09-05-2017
Message 14 of 16 (214 Views)

Re: UBP-X800 Connection status cannot be confirmed.

Yeah, same. Marinoss man where do you live?
Enthusiast
Posts: 3
Registered: ‎09-14-2017
Message 15 of 16 (183 Views)

Re: UBP-X800 Connection status cannot be confirmed.

Hi Blkr,

 

I live in Cyprus. How about you? 

Enthusiast
Posts: 4
Registered: ‎09-05-2017
Message 16 of 16 (163 Views)

Re: UBP-X800 Connection status cannot be confirmed.

Turkey

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