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Blu-Ray - General

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Occasional Contributor
USER-934697
Posts: 7
Registered: ‎11-12-2012

.mp4 Videos Not Playing

I have just bought a Sony Blue Ray Player (BDP-S590).

I have downloaded some video files that have extension of .mp4

I have configured the blue ray player for DLNA and can view the files but when I select any of them to play it says "File corrupted or unsupported"

According to the manual, its says that it will .mp4 files, but it doesn't.

One thing I noticed when viewing these video files on the player is says its "MPEG"

I noticed another video file that I downloaded and it says on the player "mp4" and it actually plays this file but it wont play the "MPEG" files even though they have an extension of ".mp4"

I don't get it! Can someone please assist?
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Occasional Contributor
neversummer
Posts: 5
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

Are you streaming via Windows Media Player? I can stream .mp4 files in Windows Vista via the WMP as it natively supports .mp4s in this operating system. However, I could not get .mp4 files to show up on my Sony Blu-Ray player when streaming from WMP in Windows XP SP3. This is due to 3rd party codecs (i.e. ffdshow) required in order to get .mp4 files to appear in the WMP library. Sony does not support a variety of 3rd party codecs. I haven't tried Windows 7 yet.
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Regular Contributor
USER-911508
Posts: 248
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

mp4 is a container. It can be built by a variety of codecs.
When you look at supported types of files in your manual it will list by "File Format" and "Extension".
"File Format" is the supported codec and "Extension" is the "container" that codec can be found in. A variety of codec's can be used in a ".mp4" but your player only supports what's noted in the manual. Several free programs like "G-Spot" will tell you what codec was used to build your files.
Note that supported "File Format" changes for your player with DISC/USB/DLNA.
You can use a DLNA server that transcodes to supported file types that will allow you to stream virtually any file.
There is a lot of good reading on this subject via web-search.
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Occasional Contributor
USER-934697
Posts: 7
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

USER-911508,

When you say that the DLNA Server should transcode and play any file format, what do you mean? How do I configure the Sony Blue Ray player to transcode?

Remember that I'm accessing these .mp4 files via DLNA from the Sony Blue Ray player that is accessing a USB hard drive connected to my WI-FI Modem Router.

Or are you saying that the WI-FI Modem Router should be doing the Transcode?

Please explain.
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Regular Contributor
USER-911508
Posts: 248
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

I use a DLNA server called Mezzmo. It's a piece of software that runs on my windows home server where all my music and videos reside.
Any DLNA enabled equipment like my Blu ray player can connect to it. Mezzmo has several preset configuration files that allows it to know what file types my Blu ray player can play.
When my player requests a file that's in a format that it can't play Mezzmo will transcode the file to a file type that my player can play.
You can do the same thing by converting the video's that you've downloaded to a file type that your player supports. There are a variety of free programs that will do that.
Several routers do now have basic DLNA servers built in but they can't transcode.
Remember that DLNA is only a network specification for file transfer and has nothing to do with playing or converting file types.
You might check out http://www.conceiva.com/products/mezzmo/
It will give you a better idea of what good DLNA server software can do.
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Occasional Contributor
USER-934697
Posts: 7
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

Ok If I install Mezzmo on my laptop, how do I get the Blue Ray Player to connect to my laptop (effectively the media server) to gain access to the DLNA Mezzmo so that I can play the videos?
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Regular Contributor
USER-911508
Posts: 248
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

If you install a product like Mezzmo and configure network sharing on your laptop then a icon for Mezzmo will automatically show up on your Blu ray player whenever your laptop is powered on and connected to your network. Your should get a icon under Photo, Music and Video on the x-bar on your player.
Installation, configuration and technical support is provided through the software providers web site and their forums.
I'm not saying to buy Mezzmo. Basically you need to convert the files to a type that your player can play and products like Mezzmo do that automatically for you.
Take care!
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Occasional Contributor
USER-934697
Posts: 7
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

Ok thanks for that explanation about Mezzmo.

There seems to be a few DLNA Server Software out there to choose from, just out of curiosity, why did you choose Mezzmo as oppossed to something else like Sony VAIO Media Server, Serviio DLNA Media Server or even Windows Media Player which is free if you are using WIndows.
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Top 40 Artist
KimberlyS
Posts: 3,846
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

Hello Everyone,
All the above servers are great examples, you are never tied to just one server type, however some transcode certain files better than others.

Support for streaming may be limited, however we do have some tools that may help.
Please review our [url=http://esupport.sony.com/US/p/support-info.pl?info_id=884&template_id=1:1np451j3]DLNA® Setup & FAQ[/url:1np451j3]

and as the above poster mentioned here is a guide for Windows Media Player by Microsoft:
[url=http://windows.microsoft.com/en-US/windows7/Getting-started-with-media-streaming:1np451j3]Getting started with media streaming[/url:1np451j3]
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Occasional Contributor
USER-934697
Posts: 7
Registered: ‎11-12-2012

Re: .mp4 Videos Not Playing

Is the Sony Media Plus Software downloadable for other laptops/pc's other than Sony VAIO?

In other words do you need a Sony Laptop to be able to use Sony's Media Server software? Or can you download it and use it for free on any windows laptop like Dell, Acer, Asus etc...
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