Welcome to the Community!

Blu-Ray - General

Showing results for 
Search instead for 
Do you mean 
Reply
Rookie
Posts: 1
Registered: ‎01-14-2013
Message 1 of 2 (2,320 Views)

remote control stopped working

Our remote stopped working...is there a way to reset it?  New batteries did not help.

Expert
Posts: 3,846
Registered: ‎11-12-2012
Message 2 of 2 (2,315 Views)

Re: remote control stopped working

Hello Mike,

Welcome to the Sony community forums.

What product is your remote  control associated with?

is it a universal remote?  is it the remote that came with the device. ie TV, Blu-ray player,

If your remote is the remote commander that came with your TV or blu-ray player

all that is required is battery power, and an unobstructed line of sight  path to the device.

make sure there is nothing in front of the product such as  knick nacks if on an entertainment system.

or books,magazines or other items if on a table.

 

If the remote still does not function,  do you have other sony products?   the remote for our Televisions will power  our Blu-ray players natively without any further  programming.   If there is no response from the remote at all please contact support for more options.

http://esupport.sony.com/US/p/support-info.pl?info_id=932

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook