Language: English / Spanish

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

Blu-Ray - General

Reply
Newbie
REBEKAH68
Posts: 1
Registered: ‎11-12-2012

sony dvd home theater system dav hdx576wf

Need Help-

Lost audio on system when in TV function. Mainboard (contains soundboard) and Power Control Switchboard on Samsung TV replaced. Comcast HDTV receiver and HDMI cable replaced. Can still get audio on all other functions. Does anyone have a answer or solution or is the home theater system needing to be replaced?
Please use plain text.
Top 40 Artist
KimberlyS
Posts: 3,847
Registered: ‎11-12-2012

Re: sony dvd home theater system dav hdx576wf

Hello Rebekah,
First make sure all your connections are set properly.
(page 23) or (page 34)
http://www.docs.sony.com/release/DAVHDX ... -576WF.pdf
sound is normal when playing A DVD directly? make sure its not an input issue/ swap connections try connecting the comcast box directly as in page 23 instead of to the tv, or vice versa depending on your existing configuration.

if none of these help contact us for more troubleshooting options.
http://esupport.sony.com/US/perl/suppor ... AVHDX576WF
Please use plain text.