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Posts: 2
Registered: ‎07-04-2015
Message 1 of 1 (378 Views)

sound no picture Home Theater BDVE580

I get sound but no picture (TV is a Samsung with Anynet+). Connections are correct.  TV says Anynet+ not connected but Menu on TV says it is. Regular TV picture stas on but no sound. I shut off  the Home Theater but now no sound on TV and TV thinks the Home Theater is still on as I try to raise sound and the sound graphics for the Home heater come on despite the Home Theater being off. I now have to shut off the TV to get regular TV sound back but it occasionally causes my HDMI2 outlet source to be greyed out on the Source graphic. I tried a new HDMI cable but that did not work. I reset the TV after being on the phone with Samsung for 2 hours and that did not work. I did get a new cable box today (Home Theater worked yesterday) but  cable provider did not have any solutions but were sending a tech today (though I doubt it is the new cable box and is just a coincidence I am now having issues). The Home Theater is connected to the HDMI(ARC) outlet and the cable box to HDMI 1. Home Theater will work on HDMI 1 but that doesn't help since my cable wont work on HDMI (ARC). Any ideas?

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