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Posts: 3
Registered: ‎10-21-2015
Message 1 of 3 (1,344 Views)

9now, 7plus

I have a DBP-s3500 blue ray player... The question:  how can I get my 7Plus app working. I have been able to use and watch it, however two days ago it just doesn't function.  Click and it bring up a dark screen 

HELP need 


when is Sony going to update and add 9now app 


i heard Sony doesn't support this sight







Posts: 2,490
Registered: ‎10-20-2014
Message 2 of 3 (1,323 Views)

Re: 9now, 7plus

Hi dstanton


Welcome to the Sony Community! 



Thanks for your post. We apologize of the inconvenience this might have caused you. Please try the following steps: 


Update List

  1. Using the supplied remote, press the HOME button.
  2. Select the VIDEO icon.
  3. Press the OPTIONS button.
  4. Select Update List.


Factory Reset

  1. Using the supplied remote, press the HOME button.
  2. Go to Setup/Settings
  3. Go to Resettings
  4. Select Initialize Personal Information and Reset to Factory Default Settings


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.


If my post answers your question, please don't forget to click the button below "Accept as Solution". Thanks!


Posts: 3
Registered: ‎10-21-2015
Message 3 of 3 (1,310 Views)

Re: 9now, 7plus

Thank you..    I have tried all of you solutions so I guess it now time to head to the closet support place near me



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