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Blu-Ray - Netflix, Online Video, Network & Internet

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perob
Posts: 2
Registered: ‎05-09-2013

BDP BX510 wireless bluray player will connect to home network but will not connect to internet.

Just prchased Sony's new wireless Bluray player (BDP BX510).  it recognizes and connects to my wireless home network (I get network connect OK during setup) but it will not connect to the Internet (Internet connection Failed).

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ShaunH
Posts: 1,244
Registered: ‎11-14-2012

Re: BDP BX510 wireless bluray player will connect to home network but will not connect to internet.

[ Edited ]

Hi Perob,

 

This error may occur if the router is set up using Wi-Fi Protected Setup (WPS) options and the TV is configured for a Wired Equivalent Privacy (WEP) router configuration. To resolve this issue, change the Network settings of the TV to reflect a wireless WPS connection.

 

NOTE: If the error occurs and a WPS configuration is not being used, the MAC filtering and Firewall security settings may be preventing the TV from connecting to the router. Contact your Internet service provider (ISP) for assistance regarding these router settings.

 

For additional troubleshooting steps, review the support article provided below for resolution.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1018338

 

 

If my post answers your question, please mark it as an "Accepted Solution."

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