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Posts: 1
Registered: ‎11-12-2012
Message 1 of 2 (1,280 Views)

BDP-BX57 Netflix HD picture quality is unacceptable

Any streaming HD or Std on my new Sony BDP-BX57 Blue-ray player is so bad I can't believe it. I can view the same movie on my Wii (not HD) and the picture is pretty good. I don't understand why the Sony Blue-ray video is so Bad? Is there a setting I haven't discovered or is this a problem between Netflix and Sony? I probably will be returning this unit for another brand if I can't figure it out.
Posts: 2,071
Registered: ‎11-12-2012
Message 2 of 2 (1,280 Views)

Re: BDP-BX57 Netflix HD picture quality is unacceptable

I'm glad you managed to resolve the issue yourself as you have marked the post as resolved. There can be network compatibility/environmental issues that can cause inconsistencies in the stream - also some devices are more tolerant of poor latency than others - generally we recommend to contact Sony support if the issues are persistent. If you have any further issues with the streaming please let us know and we'll be happy to help.

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