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Specialist
Posts: 12
Registered: ‎07-21-2013
Message 11 of 106 (8,428 Views)

Re: BDP-S185 - Help connecting to Internet

Thanks for the tip Brian but that has been tried multiple times. Don't understand what is going on with Sonys media servers being down. http://ssm1.internet.sony.tv
Specialist
Posts: 17
Registered: ‎07-21-2013
Message 12 of 106 (8,400 Views)

Re: BDP-S185 - Help connecting to Internet

I just received a reply to my tech support email with a link directing me on how to change the DNS address on a Windows based PC.

 

Really?

Moderator
Posts: 23
Registered: ‎04-09-2013
Message 13 of 106 (8,327 Views)

Re: BDP-S185 - Help connecting to Internet

jward, stevenmh, Braveschamps95 Thank you for posting and alerting us to the issues you are experiencing with the Sony Blu-ray players. We are currently investigating your concerns.
Enthusiast
Posts: 3
Registered: ‎07-25-2013
Message 14 of 106 (8,300 Views)

Re: BDP-S185 - Help connecting to Internet

I've had the same problem for a week. I've tried all of these suggestions and haven't gotten it to work either. I have a bdp-s480.
Ian Apprentice
Apprentice
Posts: 5
Registered: ‎07-27-2013
Message 15 of 106 (8,261 Views)

Re: BDP-S185 - Help connecting to Internet

My BDP-BX18/BM U2 has all the symptoms described. I have not tried the manual settings, since it does not seem to work anyway (firmware is up-to-date). My Samsung Blu-ray player is connecting to Pandora just fine (on another TV). Since I was gone from 7/17/2013 to 7/23/2013 and only tried getting to Pandora last night, I don't know when things went south.

 

Anyway, are there any updates on the investigation of problems with Sony Bluy-ray players.

Specialist
Posts: 6
Registered: ‎07-29-2013
Message 16 of 106 (8,223 Views)

Re: BDP-S185 - Help connecting to Internet

Same issue with a BDP-BX58. Spent an hour with SONY support on Saturday. An absolute waste of time. By the way, I have two almost identical units -- I find it hard to believe that both "died" simultaneously.
Enthusiast
Posts: 3
Registered: ‎07-25-2013
Message 17 of 106 (8,218 Views)

Re: BDP-S185 - Help connecting to Internet

No joy.  This is what the support guys have been telling me to do over and over.  It's not the internet setup.  I can use the sony browser just fine.  I can check for code updates fine.  I still cannot connect to the video.  I can accept the EULA and then it has steps 1/3 trying to connect and fails on step 1.

Moderator
Posts: 23
Registered: ‎04-09-2013
Message 18 of 106 (8,200 Views)

Re: BDP-S185 - Help connecting to Internet

Sony is still investigating your concerns.

Moderator
Posts: 69
Registered: ‎04-04-2013
Message 19 of 106 (8,055 Views)

Re: BDP-S185 - Help connecting to Internet

Hello Everyone-

  This issue should be resolved. Please try refereshing internet content and see if the issue is resolved. In a few cases where this did not fix the issue going through network setup again and selecting custom as your option then putting the primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4 has resolved. Hope this helps.

Enthusiast
Posts: 3
Registered: ‎07-25-2013
Message 20 of 106 (8,030 Views)

Re: BDP-S185 - Help connecting to Internet

What was wrong?

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