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Posts: 1
Registered: ‎11-29-2012
Message 1 of 2 (2,973 Views)

Can't register with Sony

I have a BDP-S185 that I'm trying to register with Sony so I can connect to NetFlix. I have entered the registration code on the Sony website, but I keep getting an error message that says: "Registration failed due to missing device SUIT. Please reboot your device and try again."  I have rebooted 3 times with no luck.

Posts: 1,241
Registered: ‎11-14-2012
Message 2 of 2 (2,962 Views)

Re: Can't register with Sony

[ Edited ]

Welcome to the Sony Community.

This error occurs when you are trying to register the Blu-ray Disc player on the MyDash website or a different website. Make sure that you are registering the unit on the Sony Essentials registration website using the following link.


Refer to the following link for instructions regarding how to register the BD player on the My Essentials website.




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