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dgreengrass
Posts: 1
Registered: ‎12-27-2012
Accepted Solution

Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

Trying to sign into youtube on my Sony BDPS590 Blue ray player.

I've entered my proper gmail email ID with the right password many times and it says not able to find.

What could be wrong?

Could there be some password letters,#s that don't register correctly on this player setup?

Any help would be great.

Thanks

 

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Top 40 Artist
ColbyP
Posts: 1,172
Registered: ‎11-14-2012

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

Hello Dan,

 

You cannot log in to a YouTube account on the Blu-ray Player unless the account has the Username and Channel setup settings have been completed using a computer.

  1. Using a computer, go to the YouTube website.
  2. Click on Upload.
  3. Sign in to your YouTube account using your Gmail Email or YouTube User name and Password.
  4. Follow the steps to set up a YouTube Username and Channel.
  5. Click on Next.

After following the steps above, attempt to log on to the YouTube account using the Player.

 

Please mark it as "Accepted Solution" if you find this information useful.

 

Regards,

Colby

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jeridoo
Posts: 2
Registered: ‎04-10-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

Dear Moderator,

 

As of today, Wednesday the 10th of April, about 22.00 hours EST hundreds, perhaps thousands of Sony BD Players cannot sign into youtube app anymore. Google Questions and Yahoo Questions is loading up with confused people. None of the youtube account people try work. It gives the same error message as the one use stated above. It seems to the community that something went wrong with the "gateway" connecting Sony BD players with youtube. 

 

I hope you guys get right at it.

Cheers

Guido

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Groovin'
vickiveil
Posts: 3
Registered: ‎04-18-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

yes I am having the same problem - although today is 4/18/2013. I had problems last week and then all of a sudden, I was able to get on to Youtube using the Sony Bluray - now, a week later, its happening again. Whats going on?

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L3prichaun13
Posts: 1
Registered: ‎04-18-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

Yea, I went to use the youtube app and it told me it was unable to sign me in as of 4/16/2013 and its still an issue now.... I Hope they get this fixed. At the very least I hope when I get a dongle for my tv that my youtube on my tv doesn't have this same issue although I assume it will since they are all probably hitting the same server regardless of what type of device is using the app.

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millsy200
Posts: 1
Registered: ‎04-18-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

I am having the exact same issue, logins fine on PC, will not accept user name and password on player. It says check your entries and try again. Only noticed this problem today, havent had a problem before this. PLEASE FIX, youtube otherwise runs fine but cannot sign in.

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bfitzhugh
Posts: 2
Registered: ‎04-18-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

BDP-S390 Here expierencing the same issue as those recently are expierencing.  No username, email address, or password combination allows me to sign into the YouTube app.

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jeridoo
Posts: 2
Registered: ‎04-10-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

Yes, I posted last week and the next day it worked. As of today...same problem again. Sony...it's on your side... please fix it!!!!

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bfitzhugh
Posts: 2
Registered: ‎04-18-2013

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

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Top 40 Artist
ColbyP
Posts: 1,172
Registered: ‎11-14-2012

Re: Can't sign in to youtube videos with my gmail ID and password on Sony BDPS590 blue ray player

Our engineering team is aware of the issue and they are working on a resolution. Unfortunately, we do not have the ETA and sorry for the inconvenience caused.

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