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Rookie
Posts: 2
Registered: ‎05-05-2017
Message 1 of 4 (164 Views)

How do I get the Netflix app onto my home audio and video device

I've connected my Sony Bravia via my Sony Blu-ray player to the internet using the UWA-BR100 lan usb. How do I get the Netflix app? I can download it as a game for a PS3 or PS4 to my Sony account but not for the video device.

 

Help please

Moderator
Posts: 3,789
Registered: ‎10-20-2014
Message 2 of 4 (104 Views)

Re: How do I get the Netflix app onto my home audio and video device

Hi Barbara-lee4,

 

Welcome and thank you for considering SONY Community!

 

May we have the complete model number of your Sony TV and Blu-Ray player?

 

 

Thanks,

>Joffrey


Rookie
Posts: 2
Registered: ‎05-05-2017
Message 3 of 4 (92 Views)

Re: How do I get the Netflix app onto my home audio and video device

Bravia is KDL-46W5500
And blue ray is BDP-S380
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Moderator
Posts: 3,789
Registered: ‎10-20-2014
Message 4 of 4 (57 Views)

Re: How do I get the Netflix app onto my home audio and video device

[ Edited ]

Hi Barbara-lee4,

 

Welcome and thank you for considering SONY Community!

 

Please try RESETTING your TV to the Factory Default Settings and REFRESH INTERNET CONTENT(if available).

See steps in the link below.

https://us.en.kb.sony.com/app/answers/detail/a_id/42994

 

 

For your Blu-Ray, try RESET to Factory Default Settings(All Settings) and Initialize Personal Information.

 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific.

 

Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

 

Thanks,

>Joffrey

 

 


If my post answers your question, please mark it as "Accept as Solution"

 

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