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Specialist
Posts: 18
Registered: ‎02-20-2014
Message 1 of 3 (243 Views)

Lack of Amazon Prime 4K HDR on X800

Hi,

 

Why is the Amazon App does not support HDR on Sony X800 4K Bluray player? YouTube and Netflix are displaying 4K HDR except for Amazon Prime App, it only displays in UHD without HDR!

Moderator
Posts: 1,404
Registered: ‎11-04-2016
Message 2 of 3 (151 Views)

Re: Lack of Amazon Prime 4K HDR on X800

[ Edited ]

Hi KBadOne,

 

Welcome to the SONY Community!

 

Thank you for taking the time to write us your inquiry regarding the player. With regards to your concern about the Amazon app, though the app offers 4K movies and TV shows, we can only find HDR titles within the Amazon Video app on an HDR-compatible TV. You may check this link for more details: https://www.amazon.com/HDR-Electronics/b?ie=UTF8&node=11652987011

 

 


Regards,
-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

 

 
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Specialist
Posts: 18
Registered: ‎02-20-2014
Message 3 of 3 (137 Views)

Re: Lack of Amazon Prime 4K HDR on X800

So we can only get HDR from the Amazon app built in inside 4K HDR TVs? 

 

Can we at least get HDR support on the Amazon app in X800/X1000 bluray players? Is Sony resposible to provide an update or Amazon?

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